Software support

When you purchase one of the software solutions from 2-Control, a service level agreement (SLA) is applicable. This states that first line support is provided by the Microsoft Dynamics partner (unless otherwise agreed). The SLA is active as long as the annual maintenance fee is paid.
If your Dynamics partner cannot answer the question, you can create a ticket for your support request via email below. All support requests that reach us via a ticket are answered within 24 hours.
Please also check out our Frequently Asked Questions or view the manuals on this page. Here we answer the most frequently asked questions.

Manual Dynamics 365

Here you will find the manuals for our Field Security & Field Validation app.

Ga to manual

Manual 2-Controlware

Here you will find all manuals of our different 2-Controlware modules.

Go to manual

Manual Authorization Box

Here you will find the Authorization Box (installation) manual.

Go to manual

Support request

If your Dynamics partner cannot answer the question, you can create a ticket for your support request via email below.

Create ticket

Remote Support

To provide remote support, we use AnyDesk.

Websupport

Manual Security Authorization Box on Azure

Read the 'Security Authorization Box on Azure' manual below. 

Go to manual

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